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Where to find us?

Our Flagship Store on Elizabeth Street, London

Immerse yourself in the story of Jo loves and witness our product range come to life in person.

Located in the heart of Belgravia, 42 Elizabeth Street is the only Jo Loves Flagship store in the World and an incredibly unique place to discover inspirational scented exeriences including the unique Fragrance Tapas and patented Shot Candle concepts.

What do we offer?

From these artisan beginnings Jo launched her first brand, Jo Malone London, which gained cult status around the world. In 1999, Jo sold the business to Estée Lauder Companies and remained Creative Director until she left in 2006.

Book now by emailing If you're not able to or don't feel comfortable visiting us in store, we are also offering 30 minute online consultations. Book now by emailing

Discover our in-store experiences here.

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The story of

Elizabeth Street

"As a sixteen year old, I had my first job as a florist in Elizabeth Street."

"Still to this day, I remember the subtle scent of tuberose and lilies, freesia and roses, alongside crushed green stems on the floor and the smell of twine and brown paper. Thirty years later, life has unexpectedly taken me full circle and the first Jo Loves store is located on Elizabeth Street. It's such a special place for me where fragrance, experience and creativity come to life."

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What's in-store?

Visit Us

Jo Loves Flagship Store

42 Elizabeth Street, London, SW1W 9NZ
Telephone: +44 (0)20 7730 8611

Opening hours:

Monday to Saturday 10am to 6pm
Sunday 12pm to 5pm

We accept cash and card payments.

Call & Collect

Call the store to receive one-on-one service from one of our exceptional Scent Artists.

Place your order and pay over the phone. We’ll get your order processed and gift-wrapped ready for collection.

Gift Card

Receive a gift with
your first order...

Sign up to receive a Fragrance 10ml with your first order when you spend $110 and to be the first to hear about our latest launches and exclusive events.

Please see more details on our Privacy Policy here

Free Standard Delivery

Enjoy complimentary delivery on US orders over $95

Welcome Gift

Receive A Fragrance 10ml with your first order when you spend $110

Complimentary Samples

Receive two complimentary samples with every purchase*

Perfect Gift Wrapping

Receive your order beautifully gift wrapped with our signature red ribbon